Choosing a Healthcare Software Solution

Hospitals are relying on healthcare software solutions now more than ever to manage their resources effectively, provide optimal care to patients, and support staff when possible. However, it is important when hospitals are seeking out a solution that they choose one that can deliver on the promise healthcare software solutions can bring, and not one that will increase workloads for hospital staff.

Features these solutions should have include:

  • Integration: The system should integrate with your EMR systems, and it should be able to leverage multiple types of data—including patient demographics, medication orders, pharmacy orders, and lab results.
  • Configurability: The system should adapt to your processes and workflows, providing customized forms and enabling automated notifications and communication processes that align with your desired workflows.
  • Security: The system should adhere to current industry security standards, including data encryption in transit and at rest, role-specific privileges, compliance with third-party security attestations, and providing security audit reports. It should also undergo vulnerability and penetration testing multiple times per year from a reputable outside firm.
  • Accessibility: The system should be accessible via approved mobile devices, and it should support mobile viewing without requiring an app download. That way, staff can easily document and review events when they are connected to the hospital network.
  • Training: The system’s training program should include live training and on-demand modules to ensure optimal use by existing staff and new staff.
  • Support: The system should provide a healthcare-experienced service and support team, including a main point of contact that rapidly responds to inquiries and requests. This contact should answer questions; assist with building custom forms, charts, and reports; and help explore additional capabilities when new needs arise.

At VigiLanz, we have ensured that our healthcare software solutions check these boxes with a platform that can provide meaningful data analysis across your entire hospital, helping you to make smarter business decisions and optimize care. Our platform includes solutions for pharmacy surveillance, infection prevention, antimicrobial stewardship, safety surveillance, and more.

Looking to implement a new healthcare software solution that improves safety event reporting? Check out our Hospital Safety Event Reporting Buyer’s Guide to learn more about what to look for in a solution.

How VigiLanz Applies Healthcare Business Intelligence to Increase Efficiency and Optimize Outcomes

Business intelligence represents the collection and analysis of data to enable organizations to make strategic decisions, enhance processes, and minimize inefficiencies. Healthcare business intelligence, when applied to the massive amount of medical records, insurance claims, and billing information found in every hospital, enables systems to improve administrative operations and reduce unnecessary costs.

VigiLanz, an award-winning provider of clinical surveillance, safety, quality, and risk solutions, employs healthcare business intelligence throughout its platform to deliver meaningful insights that boost efficiency and elevate outcomes for all areas of care.

Here are a few of our solutions that deploy healthcare business intelligence:

Audit: Streamline the full audit lifecycle and help create and maintain an efficient, repeatable audit process, so hospitals can effectively evaluate improvement initiatives and scale programs when appropriate.

Risk and Claims: Boost the efficiency of workflows throughout the entire lifecycle of claims and litigation events and identify risk-reduction and damage-control opportunities. Risk and claims solutions enable the easy entry, management, and escalation of claims and budgets; analysis of department-specific and enterprise-wide data; and mitigation of risks and prevention of future incidents.

Patient Relations: Streamline management of patient and visitor feedback, identifying opportunities to improve patient satisfaction and service recovery. This solution can help transform patient satisfaction at your hospital by minimizing time managing patient feedback, and streamlining reporting and investigation processes.

These solutions are key components of VigiLanz’s award-winning clinical surveillance platform that enables a “whole-hospital” view of data analysis, helping systems to make smarter business decisions and to optimize care.

Want to learn more about the importance of healthcare business intelligence and how VigiLanz applies it to help you? Check out these additional resources:

The State of Patient Safety and Why Hospitals are Turning to Patient Case Management Software

The hospital safety landscape has changed dramatically in the last two years, especially as hospitals deal with the pandemic and its lasting impact. As a result, there have been many lessons learned, and a greater interest in patient case management software to improve patient safety.

To learn more about these shifts, VigiLanz released the fourth annual Hospital Patient Safety Report, based on a survey of 100 hospital executives and clinical leaders. Below are answers to top questions regarding hospital safety:

How do hospital leaders feel they are doing in terms of improving patient safety?

While many (89%) hospital leaders report that the pandemic exposed safety vulnerabilities within their hospital, around one-third believe they have not done enough to address those vulnerabilities.

The good news is that 78% of hospital leaders say that the pandemic has led to initiatives that have improved patient safety, and 71% say it has made improving patient safety a higher priority. This shift has accelerated interest in patient case management software to better manage safety issues.

What patient safety challenges are hospitals currently facing?

The biggest safety problem hospitals are facing is hospital acquired infections (44% of responses). Additionally, only 58% of hospital executives and clinical leaders say most hospitals have made meaningful, long-term improvements to address pandemic-exposed infection prevention vulnerabilities. Among pharmacy-related challenges, top challenges include medication errors, drug shortages, and antimicrobial stewardship.

What do hospitals think of patient case management software?

Hospitals see the value in patient case management software to target specific safety challenges. When asked in what instances would a clinical surveillance solution be most helpful, respondents answered:

  • Identifying antibiotic overuse (92%)
  • Identifying and managing safety events (81%)
  • Identifying medication errors (81%)
  • Identifying potential infections and outbreaks sooner (81%)

In addition, 92% said clinical surveillance software was helpful in enhancing their response to the COVID-19 pandemic.

Patient case management software is becoming an essential tool for hospitals as they manage safety challenges and seek to enhance safety for patients, staff, and visitors. Check out our patient case management software to learn more about tools available for your hospital!

Pharmacy Data Analytics: How They Can Help Your Hospital

Hospitals have identified medication errors as a top safety problem, with only 42% of respondents in a survey of 100 hospital leaders saying their pharmacy surveillance efforts are very effective. However, reducing medication errors and antibiotic overuse/misuse only rank fifth and sixth in hospitals’ safety priorities.

With VigiLanz’ 5-time Best in KLAS medication management software, hospitals can easily receive the pharmacy data analytics they need to anticipate, prevent, and respond to adverse drug events while experiencing the following benefits:

Maximized efficiency:

  • Rapidly evaluate patients of interest with efficient rounding tools
  • Easily manage alerts in real-time
  • Dramatically reduce manual chart review

Standardized protocols:

  • Enhance compliance with standards of practice
  • Automate drug oversight with customized alerts and usage reports
  • Receive protocol-based dose adjustment recommendations

Improved medication safety:

  • Reduce ADEs with real-time alerts
  • Manage medication dosing
  • Optimize high-risk medication use

Enhanced pharmacy data analytics and reporting:

  • Access up-to-date reports and analytics at any time
  • Automate required reporting to NHSN
  • Enhance visibility with an enterprise-wide dashboard

Lower costs:

  • Identify cost-savings opportunities
  • Manage high-cost drug use
  • Understand usage patterns by location, provider, and service

By using pharmacy data analytics from VigiLanz’ medication management software, Freeman Health System saved an estimated $4.7M in medication error avoidance over an 18-month period.

Learn more about the benefits of medication management software and pharmacy data analytics, and how they can help your hospital today! Check out further resources below:

How Hospital Management Software Can Enhance Your Bottom Line

Hospital management software can help hospitals enhance patient outcomes while boosting operational efficiencies. VigiLanz’ award-winning platform accomplishes both goals through clinical surveillance, safety, quality, and risk solutions. However, the benefits don’t end there – our hospital management software can also have a positive impact on margins.

An economic value assessment of our platform shows that hospitals can save millions by using VigiLanz. To see how much an individual hospital can save, we created an economic value calculator that provides a customized analysis with only a few data points – annual inpatient admissions, number of staffed beds, and daily census.

The calculator breaks out the positive economic impact of a hospital management system into three key areas:

  • Cost savings: This includes faster, more proactive identification of opportunities to cut costs, such as IV to PO conversions, and more optimal management of high-cost drugs.
  • Cost avoidance: This includes the reduction of costly events such as hospital-acquired infections or conditions, acute kidney injuries due to antibiotic use, and adverse drug events, readmissions, and return visits to the emergency department.
  • Returned resources: This includes the value of time saved by transitioning from manual to automated workflows.

Reducing financial strain is especially important as hospitals continue to see skyrocketing expenses and declining revenues. A hospital management system offers a path toward improved margins, while also producing greater efficiencies and improved patient outcomes.

Want to learn more about the many benefits of hospital management software and how much you might save by working with VigiLanz? Check out these additional resources:

How Hospitals are Using Clinical Surveillance Platforms to Improve Patient Safety

Clinical intelligence provided by clinical surveillance platforms is an essential tool in hospitals’ toolboxes to improve patient outcomes, staff satisfaction, and workflow efficiency. But don’t take it from us – hospitals around the country are seeing the benefits of implementing our clinical surveillance platform across their patient safety initiatives.

Our latest Vigi Award winners, a group of nine individuals and teams recognized for using clinical intelligence from VigiLanz in creative ways to improve patient safety, is a testament to the power of clinical surveillance platforms. Read on to hear more about some of the creative uses:

Pharmacy Surveillance:

1. Quickly identifying patients in need of new medications or eligible for medication discontinuation using VigiLanz alerts – Freeman Health Pharmacy Team

2. Contributing to the quick identification of patients most in need of a comprehensive medical review through custom VigiLanz rules and reports – Benefits Health System Pharmacy Team

3. Using VigiLanz rule-based alerts to help appropriately decrease use of antibiotics for patients with MRSA pneumonia – Houston Methodist The Woodlands Hospital Pharmacy and Antimicrobial Stewardship Team

4. Identifying pediatric patients using VigiLanz who may no longer be allergic to Penicillin and could benefit from it – Cincinnati Children’s Hospital Medical Center Stewardship Team

Infection Prevention:

1. Being an outstanding leader in the field of infection prevention and spearheading multiple product improvements, alerts, customized reports and activations – Adriana Jimenez, PhD, Infection Prevention Manager at Jackson Health System

2. Expertly putting clinical surveillance ideas into action to help her teams maximize their use of VigiLanz – Dechen Lama, IT Systems Administrator, Mount Sinai Health System

3. Creating novel dashboards and worksheets using VigiLanz to inform HAI prevention efforts – Laura Stines, Infection Prevention Data Analyst, Cone Health System

Safety Surveillance:

1. Enhancing error reporting processes and improving quality of reports using VigiLanz medication error reporting tools. – CHRISTUS Health Safety Team

2. Detecting instances of drug diversions and conducting data-driven investigations to monitor care using data provided by VigiLanz – HCA Healthcare Continental Division

Want to learn more about how VigiLanz’ clinical surveillance platform can provide clinical intelligence and support your hospital? Contact us today to learn more.

How VigiLanz Supports Hospital Pharmacy Surveillance Challenges

Medication errors are a top safety concern in hospitals. However, hospital pharmacy surveillance is underutilized. While 81% of hospital leaders say clinical surveillance helps identify medication errors, only a little over a quarter currently use it. That’s why at VigiLanz, we’re proud to offer our 5-time Best in KLAS hospital pharmacy software to help staff anticipate, prevent, and respond to adverse drug events and enhance patient safety.

Here are a couple of ways hospitals have leveraged VigiLanz’ suite of patient safety solutions to improve pharmacy surveillance:

Freeman Health System

Freeman Health System, which is located in Missouri and serves over 450,000 people, sought to make medication reconciliation processes less cumbersome and time consuming for its nursing staff. After implementing VigiLanz’s pharmacy workflow solutions, Freeman estimates it has not only prevented nearly 30 potential major adverse drug events and 11,000 minor adverse events over the course of a year but also saved $700,000 in monthly costs.

Northern Arizona Healthcare

Northern Arizona Healthcare, which serves over 700,000 people including the Navajo Nation community, was hit hard by the COVID-19 pandemic. In addition to setting up real-time alerts to help with infection prevention efforts, Northern Arizona also set up alerts for medication optimization, prevention of adverse drug events, and mitigation of drug shortages to ensure patients were getting the care they need.

Below are some additional resources on hospital pharmacy surveillance and how VigiLanz solutions successfully streamline workflows, cut costs, and improve care.

Risk Management Software for Healthcare

Risk management is an important part of every hospital’s safety strategy. Risk and claims solutions, which manage the entire lifecycle of claims and litigation events, can decrease enterprise legal claims, reduce damages paid, and streamline workflows. At VigiLanz, risk management plays hand-in-hand with the other solutions in our Dynamic Safety Surveillance platform to support safety event reporting, including VigiLanz Compliance and VigiLanz Patient Relations.

Benefits of a strong safety event reporting system

An effective incident reporting system in hospitals can decrease a hospital’s risks with the following abilities:

  • Rapidly identifies and analyzes enterprise-wide safety events
  • Minimizes time capturing and managing safety events
  • Promotes a culture of safety while reducing adverse events

VigiLanz accomplishes these through automated, real-time identification of safety events, enterprise-level dashboards, reporter feedback, and auto-populated email and letter templates.

One customer’s experience

Community Health Network (CHN), a large health system in Indiana, decided to utilize VigiLanz for their efficient and intuitive event reporting workflows and analytics tools. CHN formed a team of risk management, patient experience, claims, peer review, and IT leadership that worked closely with VigiLanz to set up the most effective process to benefit the entire enterprise. The CHN risk management department now uses the system to coordinate appropriate involvement of expert individuals to identify, assess, track, and trend issues impacting caregiver and patient safety.

Want to learn more about risk management software for healthcare? Check out the VigiLanz Risk and Claims solution, or contact us today to learn more!

Why Hospitals Are Utilizing Infection Prevention Technologies

A recent survey of hospital leaders showed that reducing hospital-acquired infections and conditions is now a top improvement priority, so it’s no surprise that hospitals are turning to infection control surveillance solutions – which enable hospital staff to respond to infections in real time, optimize prevention strategies, and drive performance improvement. Here is why infection control solutions should be on your radar:

1. Hospital-acquired infections and conditions are the top safety problem. Hospitals leaders reported a 56% increase in hospital-acquired infections over the last 12 months. In addition, almost one-third are only somewhat or not at all confident that their hospital could respond to an infectious disease outbreak immediately.

2. Infection control solutions can help organizations respond more quickly to outbreaks, improving patient outcomes. Hospital leaders who have solutions that send real-time viral infection or disease outbreak alerts to appropriate staff are 15% more likely to be very or extremely confident that their organizations can respond quickly to an outbreak.

3. Hospitals that have already adopted these solutions see improved efficiencies. Capital Region Medical Center, which implemented VigiLanz’ infection prevention solution in 2017, found that the solution has saved their infection prevention and pharmacy teams time spent on manual data extraction and data submission.

How can your hospital enhance infection prevention strategies? Learn more about our clinical decision support system software and how VigiLanz can help today!

Tools Your Hospital Can Leverage

Clinical decision support system software are essential solutions hospitals can use to provide staff and providers the information they need to ensure the most appropriate care for their patients. The information available from these solutions must be easy to decipher, timely, and impactful.

VigiLanz, a provider of clinical surveillance, safety, quality, and risk solutions, is focused on providing hospitals with the right clinical decision making tools they need to identify real-time clinical issues that avoid or minimize harm, optimize clinical outcomes, and support preventive care.

Here are a few of our clinical decision support software solutions and how they can help inform decision making for your patients.

Pharmacy Surveillance: Anticipate, prevent, and respond to adverse drug events—all while promoting patient safety and focusing on patient care.

Infection Prevention: Adapt to changes and outbreaks — and focus on prevention. We’ve consistently been named a market leader in infection control solutions.

Antimicrobial Stewardship: Monitor antimicrobial therapy and improve patient outcomes by ensuring safe and appropriate antimicrobial use.

Safety Surveillance: Empower your hospital to reach the next level of safety event detection, management, and analytics to improve patient safety and reduce risk.

Additional benefits provided through our software include:

  • Reducing the possibility of medication errors
  • Providing consistent and reliable information to medical teams
  • Enhancing the quality of healthcare provided
  • Improving the efficiency of healthcare workers

All of these solutions are helpful for hospitals who want to optimize their pharmacy, infection prevention, and antimicrobial stewardship initiatives. With improving patient safety being a top priority for hospitals this year, software that promotes a culture of safety will become increasingly important.

Want to learn more about the importance of clinical decision support system software and how VigiLanz can help? Check out these additional resources: