Quick question? Call us 855.525.9078

Call us 855.525.9078

Frequently Asked Questions

Learn how VigiLanz can help you harness the power of your data in real time

How does VigiLanz help improve quality outcomes and health for inpatient and outpatient populations? How can VigiLanz help reduce key disease impacts from sepsis, HAIs, CHF, COPD, AMI, DVT, etc.?

Our Clinical Intelligence services help you improve medication safety, infection prevention, antimicrobial stewardship, quality and care management through continuous monitoring of patients and real-time delivery of alerts using our smart rules engine that notifies clinicians when they need to take action. We deploy thousands of exception-based rules tailored for each healthcare setting combined with actionable Business Intelligence and predictive analytics that enable rapid clinical decision-making. Our Enterprise Intelligence Resource (EIR) platform works with existing EMR systems to give clinicians, managers and executives a complete picture of what is happening in the moment and predicts patterns and potential risks – helping you make changes quickly to optimize patient care.

Our Clinical Intelligence services help you improve medication safety, infection prevention, antimicrobial stewardship, quality and care management through continuous monitoring of patients and real-time delivery of alerts using our smart rules engine that notifies clinicians when they need to take action. We deploy thousands of exception-based rules tailored for each healthcare setting combined with actionable Business Intelligence and predictive analytics that enable rapid clinical decision-making. Our Enterprise Intelligence Resource (EIR) platform works with existing EMR systems to give clinicians, managers and executives a complete picture of what is happening in the moment and predicts patterns and potential risks – helping you make changes quickly to optimize patient care.

SHOW MORE

SHOW LESS

The vast majority of variable cost in healthcare results from frontline clinical decisions. How can VigiLanz help improve operational efficiencies and reduce those costs?

The majority of variable cost in health care today is composed of clinical decisions made at the point of care. Real-time data is needed as events occur and outbreaks develop. VigiLanz delivers real-time clinical intelligence that helps drive operational improvements, such as optimizing antimicrobial stewardship, reducing ADE risks, identifying sepsis and risk of infections/diseases, and improving outcomes. Our flexible reporting options save time and improve efficiency, including automatic population of NHSN and state reporting forms with direct reporting to NHSN with no separate login. Our real-time Enterprise Intelligence Resource (EIR) Platform is proven to drive millions of dollars in efficiency gains within the first 12 months of deployment.

The majority of variable cost in health care today is composed of clinical decisions made at the point of care. Real-time data is needed as events occur and outbreaks develop. VigiLanz delivers real-time clinical intelligence that helps drive operational improvements, such as optimizing antimicrobial stewardship, reducing ADE risks, identifying sepsis and risk of infections/diseases, and improving outcomes. Our flexible reporting options save time and improve efficiency, including automatic population of NHSN and state reporting forms with direct reporting to NHSN with no separate login. Our real-time Enterprise Intelligence Resource (EIR) Platform is proven to drive millions of dollars in efficiency gains within the first 12 months of deployment.

SHOW MORE

SHOW LESS

How does VigiLanz help healthcare providers meet Core Measures, quality and VBP indicators, improve reimbursement and reduce 30-day readmission risk?

VigiLanz real-time clinical intelligence coupled with business intelligence and predictive analytics layered on top of an existing EMR system allow clinicians and healthcare leaders to know what is happening in the moment and predict patterns of potential risk to value-based care. Our Enterprise Intelligence Resource (EIR) platform enables timely decision-making to meet key quality indicators and core measures and helps leaders identify areas to focus on in the moment vs. on a monthly basis.

VigiLanz real-time clinical intelligence coupled with business intelligence and predictive analytics layered on top of an existing EMR system allow clinicians and healthcare leaders to know what is happening in the moment and predict patterns of potential risk to value-based care. Our Enterprise Intelligence Resource (EIR) platform enables timely decision-making to meet key quality indicators and core measures and helps leaders identify areas to focus on in the moment vs. on a monthly basis.

SHOW MORE

SHOW LESS

What do you mean by the “VigiLanz Community”?

VigiLanz services and software support thousands of clinicians and touch more than 60,000 patient beds with real-time surveillance and intelligence services. Our real-time rules engines, reports and other content is largely crowd-sourced – meaning it is developed and vetted by client clinicians based on their clinical general practice. All rules are part of an open, common library accessible to all participants in the VigiLanz community.

VigiLanz services and software support thousands of clinicians and touch more than 60,000 patient beds with real-time surveillance and intelligence services. Our real-time rules engines, reports and other content is largely crowd-sourced – meaning it is developed and vetted by client clinicians based on their clinical general practice. All rules are part of an open, common library accessible to all participants in the VigiLanz community.

SHOW MORE

SHOW LESS

What is an Enterprise Intelligence Resource (EIR) Platform?

Gartner calls EIR an emerging HIT category that is complementary to EMRs. EIRs like VigiLanz are built on “interoperable abstract data architectures” that “use a wide variety of data sources” to enable “fast development of responses, exception-based and temporally rendered alerts.” Gartner call this the “post EHR” era in which EMRs are not enough. They are rigid, transactional data platforms unable to respond rapidly or efficiently to today’s emerging healthcare requirements. VigiLanz EIR is nimble, capable of working with disparate data and organized to provide focused, impactful analysis and predictive capabilities. Learn more about why Gartner named VigiLanz to its Cool Vendor in Healthcare Providers list in 2015 for our EIR platform.

Gartner calls EIR an emerging HIT category that is complementary to EMRs. EIRs like VigiLanz are built on “interoperable abstract data architectures” that “use a wide variety of data sources” to enable “fast development of responses, exception-based and temporally rendered alerts.” Gartner call this the “post EHR” era in which EMRs are not enough. They are rigid, transactional data platforms unable to respond rapidly or efficiently to today’s emerging healthcare requirements. VigiLanz EIR is nimble, capable of working with disparate data and organized to provide focused, impactful analysis and predictive capabilities. Learn more about why Gartner named VigiLanz to its Cool Vendor in Healthcare Providers list in 2015 for our EIR platform.

SHOW MORE

SHOW LESS

I already have an EMR, so why do I need and EIR Platform like VigiLanz Intelligence (the VI Platform)?

EMRs are not enough. EMR workflows are not easily aligned with clinical processes, resulting in the loss of clinician productivity, usability challenges and disruption to the provider/patient experience at the point of care. With an EMR, new events, rules and reports become another project for an already overworked hospital IT staff. VigiLanz complements your EMR with a real-time clinical and business intelligence and predictive analytics that can be quickly configured to tell you in real-time what is happening – and likely to happen – with patients as part of every clinical event.

EMRs are not enough. EMR workflows are not easily aligned with clinical processes, resulting in the loss of clinician productivity, usability challenges and disruption to the provider/patient experience at the point of care. With an EMR, new events, rules and reports become another project for an already overworked hospital IT staff. VigiLanz complements your EMR with a real-time clinical and business intelligence and predictive analytics that can be quickly configured to tell you in real-time what is happening – and likely to happen – with patients as part of every clinical event.

SHOW MORE

SHOW LESS

Plenty of providers claim to offer real-time solutions. How is VigiLanz different?

VigiLanz is a continuous real-time service (not batched information or report-centered). Our rules engines – comprising thousands of patented exception-based rules – are processing EMR and other HIT data every 1-2 minutes and delivering alerts via workflow tailored to individual patient information that clinicians need to know, both at the moment and point of patient care, and also informing workflow when not in front of a specific patient. Other vendors may run periodic batched reports with an emphasis on retrospective care. VigiLanz is true real-time intelligence for the real-time health delivery organization.

VigiLanz is a continuous real-time service (not batched information or report-centered). Our rules engines – comprising thousands of patented exception-based rules – are processing EMR and other HIT data every 1-2 minutes and delivering alerts via workflow tailored to individual patient information that clinicians need to know, both at the moment and point of patient care, and also informing workflow when not in front of a specific patient. Other vendors may run periodic batched reports with an emphasis on retrospective care. VigiLanz is true real-time intelligence for the real-time health delivery organization.

SHOW MORE

SHOW LESS

What kind of clinical support does VigiLanz provide?

VigiLanz is a business founded on the idea of clinicians supporting clinicians. Our clinical teams manage the real-time services and software capability that thousands of hospital clinicians depend on daily. VigiLanz clinicians are managing the system constantly, working with hospital clinicians to ensure rules, reports and other services are continuously optimized – unlike EMRs that require hospital IT staff to manage the system. Other vendors will sell you software. VigiLanz delivers clinical experts focused on managing technology and solutions that meet your needs and your patients’ well-being.

VigiLanz is a business founded on the idea of clinicians supporting clinicians. Our clinical teams manage the real-time services and software capability that thousands of hospital clinicians depend on daily. VigiLanz clinicians are managing the system constantly, working with hospital clinicians to ensure rules, reports and other services are continuously optimized – unlike EMRs that require hospital IT staff to manage the system. Other vendors will sell you software. VigiLanz delivers clinical experts focused on managing technology and solutions that meet your needs and your patients’ well-being.

SHOW MORE

SHOW LESS

How do you customize alerts to provide meaningful notifications, thereby reducing noise and alert fatigue?

VigiLanz exception-based alerts are part of a unique, patented 3-tier architecture. No one else in the market delivers the kind of advanced capability that VigiLanz offers. Our process results in highly actionable alerts and significantly reduced alert fatigue for clinicians.

VigiLanz exception-based alerts are part of a unique, patented 3-tier architecture. No one else in the market delivers the kind of advanced capability that VigiLanz offers. Our process results in highly actionable alerts and significantly reduced alert fatigue for clinicians.

SHOW MORE

SHOW LESS

Our IT budgets are stretched. How does VigiLanz deliver rapid ROI?

The VigiLanz SaaS platform is up and running in as little as 90 business days. Our clients experience millions of dollars in savings quickly. Many of our clients see payback on their investment within 12 months. We can run a variety of ROI models with your finance team to calculate expected payback.

The VigiLanz SaaS platform is up and running in as little as 90 business days. Our clients experience millions of dollars in savings quickly. Many of our clients see payback on their investment within 12 months. We can run a variety of ROI models with your finance team to calculate expected payback.

SHOW MORE

SHOW LESS

Why does VigiLanz use a Software-as-a-Service (SaaS) delivery model?

VigiLanz solutions are delivered using the software-as-a-service (SaaS) model, avoiding placing additional burdens on busy hospital IT departments. VigiLanz fully supports and maintains our solutions, making it a more affordable and cost effective approach for hospitals. We take the “service” part of SaaS very seriously – throughout the integration process from installation to ongoing customization. Our services are managed with best-in-class procedures, technologies, security and performance. Our SaaS technology has been closely vetted and selected by leading healthcare systems across the U.S. and meets or exceeds their exacting standards. There is no need to purchase and manage expensive IT hardware and software. Our data is encrypted at rest and our platform is managed in highly secure, high performance, redundant data centers.

VigiLanz solutions are delivered using the software-as-a-service (SaaS) model, avoiding placing additional burdens on busy hospital IT departments. VigiLanz fully supports and maintains our solutions, making it a more affordable and cost effective approach for hospitals. We take the “service” part of SaaS very seriously – throughout the integration process from installation to ongoing customization. Our services are managed with best-in-class procedures, technologies, security and performance. Our SaaS technology has been closely vetted and selected by leading healthcare systems across the U.S. and meets or exceeds their exacting standards. There is no need to purchase and manage expensive IT hardware and software. Our data is encrypted at rest and our platform is managed in highly secure, high performance, redundant data centers.

SHOW MORE

SHOW LESS

Our staff struggles with complicated technology and workflow. How does VigiLanz make it easy to use the VI Platform?

Our flexible architecture is capable of interfacing and interoperating with all EMRs. Our workflows, reporting and data can be flexibly configured to meet your requirements. Our open, scalable system complements and improves healthcare providers’ existing IT investments.

Our flexible architecture is capable of interfacing and interoperating with all EMRs. Our workflows, reporting and data can be flexibly configured to meet your requirements. Our open, scalable system complements and improves healthcare providers’ existing IT investments.

SHOW MORE

SHOW LESS

My IT organization is too busy for new projects. How can VigiLanz help?

We call our process “IT Lite”. As a highly secure SaaS/cloud-based enterprise platform, VigiLanz is up and running quickly – generally within 90 business days from the time your data is validated by our implementation team. Your IT staff will typically spend 10-20 hours with our implementation project. The VigiLanz team manages the entire process and project: we do the work to map/normalize your data; we utilize your existing interfaces (no need for newly created interfaces); we configure the system and develop the rules/reports; and we train your team. Then the VigiLanz Managed Services provides ongoing support for the system, the servers in our data center, application administration and upgrades, help desk tickets, etc.

We call our process “IT Lite”. As a highly secure SaaS/cloud-based enterprise platform, VigiLanz is up and running quickly – generally within 90 business days from the time your data is validated by our implementation team. Your IT staff will typically spend 10-20 hours with our implementation project. The VigiLanz team manages the entire process and project: we do the work to map/normalize your data; we utilize your existing interfaces (no need for newly created interfaces); we configure the system and develop the rules/reports; and we train your team. Then the VigiLanz Managed Services provides ongoing support for the system, the servers in our data center, application administration and upgrades, help desk tickets, etc.

SHOW MORE

SHOW LESS